Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative in the banking sector, fully remote.

Key Responsibilities

• Respond to incoming calls from brokers, clients, merchants, and financial institutions regarding banking services
• Ensure adherence to established call procedures and customer service standards
• Provide accurate information and solutions to customer inquiries professionally

Required Qualifications

• Experience working in a call center environment within the banking sector
• Flexibility to work rotating shifts, including weekends and holidays
• Ability to complete a 3-4 week paid training program without taking leaves
• High level of accuracy in addressing customer concerns
• Full-time availability for a 40-hour work week