Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to manage customer interactions and support sales teams.

Key Responsibilities

• Collect advertising materials and manage print and digital deployments
• Process orders and ensure accurate information throughout the project lifecycle
• Manage communications and workflows between clients and the production team

Required Qualifications

• 2+ years of customer service experience in an agency or media environment
• Ability to manage multiple projects and meet deadlines with minimal supervision
• High-level computer proficiency with Microsoft applications
• Knowledge of Salesforce and content management systems is a plus
• Self-motivated and comfortable working independently or as part of a team