Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to provide exceptional service to customers regarding claims and coverage inquiries.

Key Responsibilities

• Handle a high volume of incoming calls and address customer inquiries
• Update systems with new or updated information and ensure accurate documentation
• Communicate proactively with stakeholders to enhance the claims experience

Required Qualifications

• High School Diploma required
• Ability to handle multiple tasks and adapt to shifting priorities
• Proficiency in computer software, including Microsoft Office and internal systems
• Ability to maintain confidentiality and work independently or as part of a team
• Must have a suitable home office setup for remote work