Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to provide support to clients and patients.

Key Responsibilities

• Manage and de-escalate patient calls effectively
• Work within multiple client systems and communication channels
• Mentor new employees and develop proficiency in AR Management procedures

Required Qualifications

• High School Diploma or equivalent combination of education and relevant experience
• Proficiency in handling escalated calls
• Ability to work independently and as part of a team
• Strong organizational and time-management skills
• Experience in various AR Management procedures is a plus