Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative I.

Key Responsibilities

• Provide exceptional customer service by responding to Member and Provider inquiries respectfully and courteously
• Utilize proprietary systems to address customer requests while adhering to defined service standards
• Act as a liaison between Members, Providers, and Client Representatives to coordinate efforts and fulfill requests

Required Qualifications

• Minimum High School Diploma or GED
• At least 1 year of related experience
• Knowledge and experience in the insurance, health, or vision care industry preferred
• Proficiency in Microsoft Office