Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to work remotely in Texas.

Key Responsibilities

• Receive and document customer concerns while ensuring all relevant information is correct
• Ensure all company procedures are followed and accurate trip data is input into systems
• Review and educate members on services and their insurance coverage

Required Qualifications

• High School Graduate or General Education Degree (GED)
• 0-2 years of related experience
• 6+ months contact center or customer service experience
• Ability to type 35 words per minute or more
• Proficiency in Microsoft Office Suite