Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative - Remote.

Key Responsibilities

• Respond to incoming customer calls regarding electric and gas services
• Educate customers on billing details and provide accurate information and solutions
• Assist customers with account management and document interactions in the call tracking system

Required Qualifications

• High School Diploma or GED is required
• 1 year of customer service experience is required
• 1 year of call center experience is preferred
• Ability to adapt quickly to change and handle pressure
• Must have reliable, high-speed internet and a dedicated workspace