Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative.

Key Responsibilities

• Handles and resolves a high volume of incoming calls by determining the cause of the problem and communicating solutions to consumers
• Develops and maintains knowledge of products and procedures to assist consumers effectively
• Navigates multiple databases to provide quick responses to consumer inquiries

Required Qualifications

• High School diploma or equivalent
• Experience in a customer service position is required; call center experience is preferred
• Proficient PC skills, including the ability to navigate multiple screens and systems
• Must meet internet speed requirements and have a safe workspace
• Must be available for training from March 9, 2026, to April 3, 2026