Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to provide contact center support to clients and patients.

Key Responsibilities

• Manage and de-escalate patient calls effectively
• Utilize multiple client systems and communication channels, including Web Chat
• Mentor new employees and develop proficiency in AR Management procedures

Required Qualifications

• High School Diploma or equivalent combination of education and relevant experience
• Strong organizational, multi-tasking, and time-management skills
• Ability to work independently and as part of a team