Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative I for remote positions in Arizona.

Key Responsibilities

• Serves as an initial point of contact on banking inquiries and concerns
• Provides support for existing and prospective clients via inbound telephone calls and live chat
• Resolves concerns on retail, commercial, and online banking as well as related policy and procedural questions

Required Qualifications

• High school diploma or GED with 1 year of call center or customer service experience
• Call center experience is preferred
• Bachelor's degree is preferred
• Financial Services experience is preferred
• Bilingual (Spanish) skills are a plus