Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to handle customer orders and inquiries efficiently and courteously.

Key Responsibilities

• Receive and process customer orders via telephone, ensuring prompt and accurate responses
• Handle an average of 110 customer interactions per shift, including incoming and outgoing calls
• Document customer activity and maintain adherence to established company standards and procedures

Required Qualifications

• A minimum of a high school diploma or equivalent
• Ability to work independently and as part of a team
• Computer knowledge and ability to type 35-40 words per minute
• Flexible and adaptable to change
• Must have high-speed internet for remote work