Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative (Remote).

Key Responsibilities:

• Respond to customer support tickets and resolve issues related to existing orders
• Manage high-volume phone calls to assist customers with existing orders and new order placements
• Document issues and perform other job-related duties as assigned

Qualifications:

• High school diploma or GED required; 1-3 years of customer support or call center experience
• Experience using computer programs such as Microsoft Outlook, Excel, and Word preferred
• Document manipulation experience
• Ability to perform repetitive tasks with accuracy and maintain a high level of work product
• Typing speed of at least 55 wpm