Customer Service Representative

Job Summary

A company is looking for a Remote Customer Service Representative (BYOD).

Key Responsibilities

• Assist customers with their accounts and ensure accurate documentation
• Provide detailed explanations of account status and inquiries to customers
• Adhere to state and federal regulations while maintaining quality assurance goals

Required Qualifications

• Prior call center experience is required
• Must have experience navigating multiple systems/screens while interacting with customers
• Proficiency in Microsoft applications is necessary
• Must maintain personal working equipment that meets specified system requirements
• Must have dual working monitors for the role