Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative - Remote.

Key Responsibilities

• Handle inbound and outbound provider calls and emails
• Resolve bill-related questions and gather required information
• Document interactions accurately in CRM systems

Required Qualifications

• 3+ years of customer service experience
• Call center experience is required
• Healthcare, medical billing, or group health experience preferred
• Typing speed of 40+ WPM preferred
• Ability to multitask across systems while on live calls