Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to provide support and manage customer interactions remotely.

Key Responsibilities

• Manage incoming orders and provide accurate information to customers
• Maintain knowledge of products and customer service procedures to ensure efficient order entry
• Exhibit professionalism and good judgment while assisting customers and handling inquiries

Required Qualifications

• High school diploma or GED is required
• Previous experience in a call center or phone-based support role is preferred
• Ability to read and understand customer service manuals and follow procedures
• Good interpersonal skills and ability to engage positively with customers
• Strong attention to detail and ability to document work clearly