Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative - Remote Opportunity.

Key Responsibilities

• Handles a high volume of inbound phone calls and chats, resolving customer issues promptly
• Provides exceptional customer service while maintaining professionalism and politeness
• Produces certificates, policies, endorsements, and assists in mentoring new hires

Required Qualifications

• Minimum of 1 year customer service experience in a call center environment preferred
• High school diploma or equivalent required; post-secondary education preferred
• Office or customer service experience preferred
• Positive attitude and high level of integrity required
• Proficient in Microsoft Office applications and data entry skills