Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative.

Key Responsibilities

• Handle inbound/outbound phone calls and identify customer needs
• Ensure timely and accurate documentation in the applicable database
• Assist with appointment scheduling and resolve customer issues through research

Required Qualifications

• High School Diploma / GED
• Must be 18 years of age or older
• 1+ years of experience in a high-volume call role
• 1+ years of customer service experience
• Familiarity with computer and Windows PC applications