Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative.

Key Responsibilities

• Review and update toll account information
• Process tolls, violations, and related inquiries
• Resolve toll charge disputes and assist with congestion pricing questions

Required Qualifications

• High school diploma or GED required
• Minimum of 6 months customer service experience, preferably in a call center
• Basic to advanced computer proficiency and ability to navigate multiple systems
• Ability to troubleshoot common technical issues
• Must pass background check and drug screening