Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative responsible for self-pay collections.

Key Responsibilities

• Handle inbound and outbound calls regarding payment delinquency and overdue bills
• Follow up on assigned self-pay accounts and manage unresolved inquiries
• Develop and implement organization policies on collection practices

Required Qualifications

• High School Diploma / GED
• Must be 18 years of age or older
• 1+ years of customer service experience
• Basic proficiency with Windows PCs and MS Office
• Ability to work Monday - Friday, 08:00AM - 04:30PM MST