Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative Administrator to manage accounts and support field agents in a recovery environment.

Key Responsibilities

• Maintain account orderliness and ensure field agent assignments
• Update accounts with new information and communicate escalated issues
• Facilitate the recovery of assigned collateral using a centralized Dashboard

Required Qualifications

• High School Diploma or GED
• 2+ years of Customer Service and Account Management experience
• 2+ years of experience with collateral repossession preferred
• Legal authorization to work in the U.S. indefinitely
• Proficiency in G-Suite, MS Office, and related applications