Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative.

Key Responsibilities

• Answer a high volume of calls from patients or their representatives
• Perform scheduling, re-scheduling, and cancellation of patient appointments
• Document required information in computer systems while identifying specific questions or issues

Required Qualifications

• High School Diploma / GED
• Must be 18 years of age or older
• 1+ years of experience in a call center or office setting
• Familiarity with computers and Windows PCs
• Ability to work full-time with flexibility for 8-hour shifts during normal business hours