Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative (Remote FL/GA/TX/AZ).

Key Responsibilities

• Develop a comprehensive understanding of processes, procedures, and tools associated with the business model
• Manage an assigned caseload while maintaining service delivery, productivity, and quality expectations
• Participate in process improvement projects and comply with operational, regulatory, and compliance standards

Required Qualifications

• 1+ years of experience in a high-volume or customer-focused setting
• 1+ years of healthcare experience
• High school diploma or GED