Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to assist customers with their healthcare benefits.

Key Responsibilities

• Respond to customer questions via phone, email, or chat
• Help customers understand their accounts and benefits
• Maintain accurate records of customer interactions and provide professional service

Required Qualifications

• Basic computer and internet skills
• Ability to work independently from home
• Reliable internet connection
• Customer service experience is a plus but not required
• Comfortable learning new software and systems