Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative - Work at Home.

Key Responsibilities

• Deliver world-class customer service to inbound callers regarding their wireless accounts
• Utilize product knowledge to troubleshoot and resolve customer concerns efficiently
• Process orders, update accounts, and manage records while multitasking effectively

Required Qualifications

• Minimum of 1 year of customer service or sales experience, including 6 months in a virtual call center
• Available for 12 weeks of paid training with consistent 8-hour shifts scheduled any day of the week
• Must be at least 18 years old and possess a GED or High School Diploma
• Legally permitted to work in the United States and able to pass a background screening
• Must have reliable cable or fiber internet service and a private workspace for remote work