Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative.

Key Responsibilities:

• Develop and implement policies and procedures for customer service operations
• Optimize the sales order process to enhance efficiency and customer satisfaction
• Collaborate with the sales team and customers to ensure seamless order processing

Required Qualifications:

• 2+ years of experience in customer service or order management
• Experience with sales is a plus
• Ability to work independently and establish operational processes
• Advanced skills in Word and Excel (Pivot)
• Experience with CRM or order management software is a plus