Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative.

Key Responsibilities

• Validate and check accuracy of surgery product usage cases
• Build relationships with hospital billing specialists and support surgery product usage inquiries
• Provide customer support by developing solutions to customer issues and maintaining communication on order status

Required Qualifications

• Minimum of 2 years of relevant experience
• Specialized education or training may be required
• Basic understanding of work routines and procedures in the discipline
• Ability to follow well-defined procedures and guidelines
• Experience in maintaining positive customer relations