Customer Service Representative

Job Summary

A company is looking for a Customer Care Executive to provide remote customer service support.

Key Responsibilities

• Answer inbound and manage customer inquiries across various channels in a professional manner
• Document customer interactions accurately using CRM systems and follow established procedures
• Provide support for scheduling, rescheduling, and verifying information as needed

Required Qualifications

• High school diploma or GED required; degree preferred
• 3 years of customer service or contact center experience
• Ability to work effectively as part of a team
• Proficiency in using various software applications and systems
• Flexibility to work weekends and holidays as needed