Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative - Call Center.

Key Responsibilities

• Serve as the primary point of contact for customers via phone
• Provide exceptional customer service by addressing inquiries and resolving complaints
• Maintain a thorough understanding of products, services, and policies to assist customers effectively

Required Qualifications, Training, and Education

• Must be 18 years of age or older
• High School Diploma or equivalent
• At least 6 months of call center experience required
• Strong typing skills and proficiency with Microsoft Office products and Salesforce
• Ability to troubleshoot basic technical issues