Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to provide remote support to healthcare professionals and ensure effective communication.

Key Responsibilities

• Answer inbound calls from patients, providers, and internal staff
• Provide non-clinical support to paramedics and emergency response teams
• Document interactions accurately in electronic systems

Required Qualifications

• High School Diploma or GED
• Minimum 1 year of experience in a call center or customer service role
• Typing speed of at least 25-30 WPM
• Comfortable using multiple software systems simultaneously
• Internet speeds: 20mbps down / 20mbps up with wired connection