Customer Service Representative

Job Summary

A company is looking for a Customer Service Administrator to support students and instructors in a remote role.

Key Responsibilities

• Welcome guests, check students in, and assist with scheduling and inquiries
• Perform data entry and maintain student and class records using a CRM system
• Assist the Site Manager with operational duties and support student engagement activities

Required Qualifications

• High school diploma or GED required; some college preferred
• Minimum 1-2 years of experience in customer-facing roles required
• Proficiency in Microsoft Office
• Basic experience using CRM software preferred
• Ability to multitask in a fast-paced environment