Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative (MidAtlantic) to provide exceptional service to internal and external customers remotely.

Key Responsibilities

• Understand client needs and provide solutions and support
• Handle customer interactions via phone, chat, and email professionally
• Focus on call resolution and utilize company resources to meet customer needs

Required Qualifications

• One year of office support experience in a customer service role preferred
• High School diploma
• Proficient with office equipment and computer software, including MS Suite
• Ability to multi-task in a fast-paced environment
• Bilingual skills are a plus