Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to join their team.

Key Responsibilities

• Answer incoming calls and resolve customer inquiries, complaints, and requests
• Utilize automated systems for data entry and information retrieval
• Serve as a liaison between external partners and the company, ensuring timely communication and service delivery

Required Qualifications

• High School diploma or GED equivalent
• Must reside in the state of Alabama
• Minimum of 2+ years of customer service experience
• Minimum of 2+ years of experience with high-volume phone interactions
• Computer proficiency with the ability to adapt to new customer service platforms