Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to work from home in Kentucky.

Key Responsibilities

• Research and respond to customer inquiries regarding benefits via phone and written communications
• Maintain quality standards in all communications and check subscriber plans for benefits
• Organize and manage claims and documents while providing timely solutions through various communication channels

Required Qualifications

• High school diploma or equivalent
• One or more years of customer service experience
• Ability to work Monday to Friday within specified hours
• Must be a Kentucky resident with a distraction-free work environment
• High-speed wired internet connection required