Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative.

Key Responsibilities

• Answer a high volume of calls from patients or their representatives
• Perform scheduling, re-scheduling, and cancellation of patient appointments
• Document required information in computer systems while maintaining compliance with HIPAA regulations

Required Qualifications

• High School Diploma / GED
• Must be 18 years of age or older
• 1+ years of experience in a healthcare call center or office setting
• Familiarity with computer and Windows PC applications
• Availability to work any of the 8-hour shift schedules within standard business hours