Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative (Level Provider).

Key Responsibilities

• Provide information, service, and assistance in response to customer inquiries
• Handle calls professionally and determine the nature of inquiries to ensure accurate assistance
• Meet quality performance standards and follow up on inquiries as necessary

Required Qualifications and Education

• Minimum High School diploma or equivalent; two years of college education preferred
• 2-3 years of proven work experience with customer contact preferred
• Experience in the hospitality, healthcare, or pharmaceutical industry is desirable
• Bilingual skills are a plus
• Must have the ability to work independently in a remote environment