Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative.

Key Responsibilities

• Meet production and quality assurance standards for inbound and outbound calls
• Provide assistance with medical billing questions and financial assistance programs while maintaining customer confidentiality
• Participate in educational opportunities to enhance job knowledge and assist with additional tasks as assigned

Required Qualifications

• High School Diploma or equivalent combination of education and relevant experience
• One year or more of customer service support experience in a remote setting preferred
• Strong organizational, multi-tasking, and time-management skills
• Ability to act independently and collaboratively as a team member