Customer Service Representative
Job is Expired
Location: Remote
Compensation: Salary
Reviewed: Mon, Mar 02, 2026
Job Summary
A company is looking for a Customer Service Representative - Appeals and Grievance (Indexer).
Key Responsibilities
- Review, research, and investigate appeals and grievances
- Communicate with internal parties regarding appeals and grievance issues
- Analyze and identify trends related to appeals and grievances
Required Qualifications
- High School Diploma / GED (or higher)
- 2+ years of healthcare claims benefits experience
- 1+ years of experience in a customer service environment
- 1+ years of Claims Appeal experience
- Basic proficiency in Microsoft Excel and Word
COMPLETE JOB DESCRIPTION
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Job is Expired