Customer Service Representative

Job is Expired
Location: Remote
Compensation: Salary
Reviewed: Mon, Mar 02, 2026

Job Summary

A company is looking for a Customer Service Representative - Appeals and Grievance (Indexer).

Key Responsibilities
  • Review, research, and investigate appeals and grievances
  • Communicate with internal parties regarding appeals and grievance issues
  • Analyze and identify trends related to appeals and grievances
Required Qualifications
  • High School Diploma / GED (or higher)
  • 2+ years of healthcare claims benefits experience
  • 1+ years of experience in a customer service environment
  • 1+ years of Claims Appeal experience
  • Basic proficiency in Microsoft Excel and Word

COMPLETE JOB DESCRIPTION

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