Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to provide a positive experience for patients in a high-volume inbound call center.

Key Responsibilities

• Review and process orders via fax and electronic platforms
• Make outbound calls to patients and referrals as needed
• Utilize tools and resources to assist in order entry

Required Qualifications

• High School Diploma or equivalent required
• 1-2 years of customer service experience required
• Call center experience preferred
• Proficient with MS Office and ability to navigate multiple platforms
• Ability to learn brand products and therapies