Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative-SCA.

Key Responsibilities

• Respond to inbound phone calls and process inquiries from members and providers
• Resolve customer service or billing complaints and maintain records of interactions
• Educate providers on claims submission and perform follow-up tasks as necessary

Required Qualifications

• High School Diploma or GED equivalent
• Experience with computer applications, such as Microsoft Word and PowerPoint
• Minimum of two years of customer service experience
• Must live within driving distance from El Paso, TX or Tallahassee, FL