Customer Service Representative

Job Summary

A company is looking for a Customer Care Executive.

Key Responsibilities

• Answer inbound calls professionally and courteously, following established guidelines
• Schedule and reschedule appointments for C&P exams and provide support related to the program process
• Document interactions accurately in the CRM system and adhere to privacy and quality standards

Required Qualifications

• Education: High school diploma or GED required (Associate's degree preferred)
• Experience: 2-3 years of customer service experience, preferably in a contact center
• Language: Ability to read and speak English clearly and fluently