Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative.

Key Responsibilities

• Manage day-to-day interactions with customers to ensure a positive experience
• Handle inbound and outbound calls, faxes, and emails while resolving inquiries and troubleshooting issues
• Collaborate with internal teams and meet quality standards for customer service

Required Qualifications

• Associate or Bachelor's Degree with no experience, or High School Diploma with 1 year of customer service experience
• Flexibility and adaptability to switch tasks quickly
• Ability to demonstrate outstanding customer service skills
• Solid interpersonal skills and experience working in a team environment
• Strong organizational skills to manage conflicting priorities