Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to provide support to the Customer Service and Logistics teams.

Key Responsibilities

• Support inventory and customer service activities, including order processing and shipping logistics
• Coordinate daily inventory tracking and provide reports to internal and external customers
• Assist in resolving customer issues and collaborate with other departments to integrate logistics with business systems

Required Qualifications

• 3+ years of experience in Supply Chain, Customer Service, and Analytics
• Proficiency in Excel, including advanced formulas and pivot tables
• Experience with the Order Fulfillment process and inventory management
• Familiarity with data visualization tools, such as Power BI, is preferred
• Ability to flex work hours based on business needs