Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative I.

Key Responsibilities

• Provide exceptional customer service by answering Member and Provider inquiries respectfully and courteously
• Utilize proprietary systems to respond to inquiries and fulfill requests while adhering to customer service standards
• Act as a liaison between Members, Providers, and Client Representatives to coordinate service efforts

Required Qualifications

• Minimum High School Diploma or GED
• At least 1 year of related experience
• Preferred knowledge and experience in the insurance, health, or vision care industry
• Proficiency in Microsoft Office