Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative - Part Time.

Key Responsibilities

• Answer inbound support phone calls and respond to client emails within defined service levels
• Build strong client relationships and follow up as needed to ensure effective communication
• Escalate unresolved issues to management when necessary

Required Qualifications

• 0-1 year of experience in an inbound customer call center or similar customer service role
• Ability to quickly learn complex software applications
• Basic knowledge of major internet browsers and Microsoft Excel and Word
• Ability to type at least 35 words per minute
• Access to a personal device for multi-factor authentication and a reliable internet connection of at least 10Mbps down