Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to provide timely and accurate support to customers.

Key Responsibilities

• Respond to inbound customer inquiries via phone, email, and other communication channels
• Provide accurate information regarding products, services, orders, and account details
• Process customer orders, returns, and service requests accurately in the system

Qualifications

• Prior customer service experience preferred; experience in a professional or office environment is a plus
• Proficiency with Microsoft Office applications (Word, Excel, Outlook, Teams)
• Comfortable navigating CRM or order management systems (training will be provided)
• Must be available to work on-site one day per week following completion of training