Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative.

Key Responsibilities

• Perform timely and accurate order validation to meet customer-specific service expectations
• Manage order modifications and respond to customer inquiries regarding order status and product information
• Collaborate with cross-functional partners to resolve customer-related issues and maintain service standards

Required Qualifications

• Minimum of 1 year of customer service experience in a service-oriented industry
• Proficiency in Microsoft Excel, Word, and PowerPoint
• Ability to manage a high volume of work while maintaining strong attention to detail and accuracy
• Demonstrated ability to work independently and collaboratively within a team environment
• Associate's or Bachelor's degree preferred