Customer Service Representative

Job Summary

A company is looking for a Contact Center Representative (Hybrid).

Key Responsibilities

• Take incoming calls and ensure customer satisfaction by accurately entering orders and processing payments
• Document customer interactions and maintain communication with various departments to provide quality service
• Assist with customer inquiries, product information, and upselling during calls

Required Qualifications

• High School Diploma or GED
• 1-3 years of customer service experience required
• Call handling experience preferred
• Ability to work specified shifts
• Technical requirements include a minimum internet speed of 5mbps and a wired connection