Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to work remotely in West Virginia.

Key Responsibilities

• Receive and document customer concerns, ensuring accurate and timely processing of information
• Follow company procedures and input accurate trip data into systems
• Educate members on services and insurance coverage while multitasking effectively

Required Qualifications

• High School Graduate or General Education Degree (GED)
• 0-2 years of related experience, with a preference for 6+ months in contact center or customer service
• Ability to type 35 words per minute or more
• Proficiency in Microsoft Office Suite
• Ability to work independently under general supervision