Customer Service Representative

Job Summary

A company is looking for a Contact Center Representative to provide customer service support in a remote setting.

Key Responsibilities

• Answer inbound calls and respond to messages while addressing patient inquiries
• Place outbound calls for financial information and balance resolution
• Collaborate with team members and utilize resources to resolve issues effectively

Required Qualifications

• Associate degree or equivalent experience
• One year of related experience in a customer service or call center environment
• No specific license or certification required
• Ability to work in a remote environment with a distraction-free workspace
• Proficiency in Microsoft Office applications