Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative.

Key Responsibilities

• Deliver a positive consumer experience that encourages word-of-mouth advertising
• Manage inbound calls to resolve product and technical support issues
• Record consumer information and troubleshooting efforts as required

Required Qualifications

• High School diploma or equivalent required; college degree preferred
• 2 years of experience in a contact center or fast-paced customer service environment
• Proficient PC skills, particularly with Microsoft Office suite
• Access to a Static IP address and meet internet speed requirements
• Must pass background and drug tests and have a secure workspace